How to Contact Ultipro: 6 Steps (with Pictures) - wikiHow (2023)

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1Contacting the Ultimate Software Phone Number

2Contacting Ultimate Software Online

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Co-authored bywikiHow Staff

Last Updated: July 12, 2022

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UltiPro is a product by the U.S. technology company Ultimate Software. UltiPro provides payroll, check printing, benefits, Affordable Care Act employer services, and recruitment management to businesses around the globe.[1] If you have a question about an UltiPro service, you will need to contact a customer service representative at Ultimate Software. While this may seem like a difficult task at first, you can easily contact a representative by calling the Ultipro customer service phone number at (800) 432-1729, e-mailing Ultipro at, or by completing a form at

Method 1

Method 1 of 2:

Contacting the Ultimate Software Phone Number

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  1. 1

    Go to This contact page provides Ultimate Software mailing addresses, phone numbers, email addresses, and a short online form to reach a customer service representative. Be sure to have any important information on hand like your country, contact information, and your company’s information. This will help an Ultimate Software representative assist you better!

  2. 2

    Find the Ultimate Software company nearest you. Ultimate Software has corporate offices in the U.S., Canada, the U.K., and Singapore. The mailing addresses and phone numbers for each are located on the contact page.[2]

    • Keep in mind that Ultimate Software uses the same phone number for its North American offices in the U.S. and Canada.


  3. 3

    Call Ultimate Software at (800) 432-1729 for urgent questions. Carefully listen to the automated phone directory system. Select the response that best fits your specific situation or question.

    • Try to have a pen or pencil and a piece of paper nearby so that you can write down any important information from your call. You may need this information later!
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Method 2

Method 2 of 2:

Contacting Ultimate Software Online

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  1. 1

    Email for questions about UltiPro or to request information. If you have a question about an UltiPro service, email Ultimate Services at Other questions or concerns about privacy issues can be sent to

  2. 2

    Complete a short form on the contact page for questions or comments. On the form, you are required to provide key information to Ultimate Software customer services. This information includes your country, your email address, and the time frame in which your company plans to upgrade or change its human resource system.[3]

    • Save time by having this key information on hand before you complete the online form!
  3. 3

    Engage with Ultimate Software on social media to keep up with news. Follow Ultimate Software on Twitter @UltimateHCM or on Facebook at You can even directly message Ultimate Software and ask questions or leave a comment about UltiPro services.

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      • Some companies have UltiPro Administrators who can provide on-site assistance if you are having a problem with an UltiPro service. An administrator can access your company’s Customer Service Portal, locate direct support numbers, and submit individual cases directly to Ultimate Software.[4]


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      • If you are an UltiPro Administrator, you can use UltiPro Connect to stay up-to-date about UltiPro information and news.[5]


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      How to Contact Ultipro: 6 Steps (with Pictures) - wikiHow (11)


      About This Article

      How to Contact Ultipro: 6 Steps (with Pictures) - wikiHow (26)

      Co-authored by:

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      This article was co-authored by wikiHow Staff. Our trained team of editors and researchers validate articles for accuracy and comprehensiveness. wikiHow's Content Management Team carefully monitors the work from our editorial staff to ensure that each article is backed by trusted research and meets our high quality standards. This article has been viewed 45,420 times.

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      Co-authors: 8

      Updated: July 12, 2022


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      How to Contact Ultipro: 6 Steps (with Pictures) - wikiHow (27)


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